SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from Zing, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. This enables us to process new and future orders more quickly. Sometime we keep physical information at Zing, which is safely secured and passcode protected.
When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say agree to this. We use the Mailchimp email marketing platform, and we require users to go through a “double opt-in” process to join the list.
How do I withdraw my consent?
If, after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at firstname.lastname@example.org or mailing us at:
Zing Design And Print
Loughanhill Industrial Estate,
You may also unsubscribe by following the link in our email newsletters. We will respond to queries of this nature within 30 days. Please note that we may need to confirm your identity in these cases.
SECTION 3 – DISCLOSURE
We will not disclose your personal information or any other information which could be used to identify any individual unless we are required by law to do so, or if you violate our Terms of Service.
SECTION 4 - THIRD-PARTY SERVICES
The third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us which allow us to fulfil your order.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions .For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Other Third Parties
Occasionally it is necessary for us to send data to third parties in order to fulfil your order, such as mailing companies, where we are required to send a database with the data required. Where this is the case we will only use trusted, GDPR compliant companies.
SECTION 5 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
All information stored by Zing is kept on a secure server and is password protected.
SECTION 6 - COOKIES
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
SECTION 7 - MARKETING
We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes.
Any information, communications, or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.
If our business is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at email@example.com or by mail at Zing Design and Print. You have the right to request a copy of the information that we hold about you.
If you would like a copy of some or all of your personal information, please email or write to us at the following address. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
If you wish to make a complaint to ICO regarding the handling of any personal information you may do so via their website. You can find the page using this link: https://ico.org.uk/make-a-complaint/. You may also call the ICO on 0303 123 1113.